TSA Contact Center Traveler Complaints Report-07/2025

TSA Contact Center Traveler Complaints Report – 07/2025 Since its formation, Transportation Security Administration (TSA) has maintained a strong focus on customer experience (CX) and voluntarily began collecting CX data to improve security operations. TSA values customer feedback and encourages passengers to contact us if their screening experience does not meet their expectations a In July 2025, TSA screened approximately 83.0 million passengers at screening checkpoints (+1.1% YoY) and 44.8...