TSA
TCC Fiscal Year Report – FY21
In FY.2021, the TCC worked with Secure Flight (Intelligence & Analysis) to respond to 17,826 contacts who did not receive TSA PreCheck™ (increased by 112% or 9,408 contacts from FY.2020 to FY.2021). • FY.2018: 480 complaints • FY.2021: 18,915 contacts, 23% increase TSA PreCheck™ (55%, 29,423) Customer Service (12%, 6,344) • FY.2019: 27,712 contacts, 14% increase • FY.2020: 15,328 contacts, 45% decrease Property - Special Requests / Day: 51.8 Top PSS Request: Autism Spectrum (3,625) (8%, 4,207...
Declassified
TSAFOIA
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Document Type
FOIA
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FOIA Electronic Reading Room
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